Security Officer Full Time Reception Concierge

Allied Universal • Chicago, IL

1d • Onsite

About The Position

As a Security Officer Full Time Reception Concierge in Chicago, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a premier retail location, you will serve as a welcoming, visible presence for tenants, visitors, and guests. You will manage access, monitor activity, communicate clearly, and respond to security-related concerns while delivering exceptional customer service. Join Allied Universal’s caring, agile team, where integrity, reliability, innovation, and teamwork shape every interaction.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, shoppers, and/or contractors by carrying out site-specific security-related procedures, policies, and emergency response activities at the front desk.
• Greet and screen visitors, verify access authorization, issue visitor credentials, and maintain accurate visitor and contractor logs.
• Monitor access points, cameras, alarms, and other security-related systems from the front desk, reporting unusual activity or concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures and notifying emergency services and/or management as appropriate.
• Answer phones, provide directions and building information, receive deliveries, and support a professional, welcoming environment for all guests.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED