Security Officer Full Time Concierge

Allied Universal • Burbank, CA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Lobby Concierge in Burbank, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a busy retail location, you will be the welcoming presence for visitors, tenants, and employees. You will manage access, monitor security-related systems and alarms, respond to inquiries, and report concerns while delivering exceptional customer service. Join Allied Universal’s caring, agile team and help create a professional, welcoming environment through teamwork, reliability, and integrity.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, or city-issued security professional license is preferred.
• A guard card or license is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide exceptional customer service at the front desk of a retail and mall location by following site-specific security-related procedures, policies, and emergency response protocols.
• Greet visitors, tenants, vendors, and contractors; verify access credentials; maintain visitor logs; and direct individuals to appropriate areas.
• Monitor access points, cameras, alarms, and other security-related systems from a stationary front desk post; report unusual activity or maintenance concerns according to site procedures.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency services when needed.
• Maintain accurate daily activity reports, incident documentation, and other required records while providing a professional presence that helps to deter unauthorized activity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED