Security Officer Front Office Security

Allied Universal • Detroit, MI

12d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Office Security in Detroit, MI, you will serve and safeguard clients in a range of industries such as Cultural Institutions, and more. As a Front Desk Security Professional with Allied Universal at a cultural institution, you will welcome visitors, provide exceptional customer service, manage access, monitor entry activity, and communicate professionally with staff and guests. Your visible presence will help support a secure, welcoming environment while reflecting our agile, reliable, innovative, and people-first culture through teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, staff, clergy, and/or vendors at a front desk within a cultural institution while carrying out site-specific security-related procedures and policies.
• Greet visitors professionally, verify access as directed, issue visitor credentials when applicable, and maintain accurate visitor and delivery records.
• Monitor entry areas, cameras, alarms, and/or access-control systems, reporting unusual activity or maintenance concerns according to site procedures.
• Respond to incidents, visitor concerns, and critical situations in a calm, problem-solving manner, contacting appropriate personnel and emergency responders when needed.
• Maintain a professional front-desk presence, answer incoming calls, provide directions or general information, and support a welcoming environment for guests.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED