Security Officer - Front Office Concierge

Allied Universal • Phoenix, AZ

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Front Office Concierge in Phoenix, AZ, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional, you will be a welcoming presence at a professional office location, managing access control, badges, visitor interactions, and alarm-panel activity. You will help maintain a secure environment through attentive customer service, clear communication, and accurate documentation. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first, delivers through teamwork, and acts with integrity.

Requirements

• At least two years of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific security-related procedures, policies, and emergency response activities when appropriate.
• Serve as a professional front-desk presence by greeting and directing visitors, answering incoming calls, and providing general information in accordance with site procedures.
• Monitor access to the location by verifying visitor credentials, maintaining visitor records, and issuing or collecting access credentials as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying appropriate personnel and documenting events according to established procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED