Security Officer Front Desk

Allied Universal • Newark, DE

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a premier financial institution location as a Front Desk Officer, where you will welcome visitors, manage access control and badges, and support a professional, customer-focused experience. In this stationary role, you will help monitor entry activity, respond to security-related concerns, and communicate clearly with staff and guests while reflecting our agile, reliable, and caring culture built on teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• A state, county, or city issued security-related license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service by carrying out site-specific procedures, front desk protocols, and/or emergency response activities appropriate to the location.
• Monitor lobby and reception areas, greet visitors, verify identification and/or credentials, and help manage visitor access in accordance with location policies.
• Answer phones, assist employees, guests, and vendors with directions and general questions, and report unusual activity or concerns to the appropriate contact.
• Respond to incidents and critical situations in a calm, problem-solving manner while documenting security-related events and visitor activity as required.
• Support a professional front desk presence within a financial institution location while helping to deter unauthorized access through attentive observation and consistent application of post procedures.

Benefits

• Access to a retirement savings plan
• medical, dental, vision, basic life and AD&D, and disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED