Security Officer Front Desk

Allied Universal•Austin, TX

6d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Guard Full Time Front Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will welcome visitors, manage access control and badge processes, monitor security-related activity, and provide exceptional customer service and communication. Your professional presence will help deter incidents while supporting a positive experience for tenants and guests. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

CPR and First Aid certification is preferred.
Ability to lift up to 20 pounds is preferred.
A state, county, or city-issued security professional license is preferred.
Access control and badge experience is preferred.

Responsibilities

Provide exceptional customer service to tenants, visitors, contractors, and employees at a commercial real estate location by carrying out site-specific security-related procedures and policies.
Operate the front desk by greeting visitors, verifying identification and access authorization, maintaining visitor records, and directing guests to appropriate locations.
Monitor access control systems, cameras, alarms, and communications equipment, and report unusual activity or equipment concerns in accordance with site procedures.
Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, including contacting appropriate site contacts and/or emergency responders.
Maintain accurate logs, complete required reports, and support the orderly flow of visitors and deliveries at the front desk.