Security Officer Front Desk

Allied Universal • Walker, MI

14h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk in Grand Rapids, MI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Officer in a healthcare location, you will be the welcoming first point of contact for visitors, staff, and patients. You will manage access, monitor security-related activity, communicate professionally, and provide exceptional customer service while helping to deter incidents. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork put people first.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Staff the front desk and manage visitor access by greeting guests, verifying appointments or authorization, issuing credentials, and directing individuals to appropriate locations.
• Monitor entry activity, access-control systems, cameras, and communications equipment, and report unusual activity or policy concerns according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting appropriate medical, facility, and emergency personnel as directed.
• Maintain accurate visitor logs, incident documentation, and shift communications while protecting confidential information in a healthcare setting.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED