Security Officer Front Desk Day Shift

Allied Universal•Harrisburg, PA

4d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk in Harrisburg, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Front Desk Professional at a premier financial institution, where you will greet visitors, manage access control, monitor lobby activity, and support a professional, welcoming environment. In this highly visible role, you will help address security-related concerns through strong communication and customer service. Bring your experience to a team that is agile, reliable, innovative, and committed to people first.

Requirements

Possess 1 or more years of law enforcement experience or 2 or more years of security-related supervisor or manager experience or 3 or more years of security-related experience.
Be at least 21 years of age.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Access control and badge experience is preferred.
CPR certification is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, front desk protocols, and appropriate emergency response activities at a financial institution location.
Monitor lobby and reception areas, assist with visitor check-in procedures, verify identification and/or access credentials, and help to deter unauthorized entry or suspicious activity.
Answer questions, provide directions, and support daily front desk operations while maintaining awareness of security-related concerns and reporting unusual situations to the appropriate contact.
Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and communicating with site contacts and/or first responders when needed.
Support access control and administrative duties such as maintaining visitor logs, receiving deliveries, and following location policies related to restricted areas and sensitive environments.