Security Officer - Front Desk Support
About The Position
As a Security Officer - Front Desk Support in Mason, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk professional with Allied Universal at a financial institution location, you will be the first point of contact, welcoming visitors and assisting with access management. Your role will involve monitoring entry points, supporting security-related procedures, and providing outstanding customer service. Join a team that values integrity, teamwork, and innovation, where your contributions help to deter incidents and create a welcoming environment for all who enter.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- CPR certification is preferred.
- Customer service experience is preferred.
- Comfortable using a computer or tablet is preferred.
Responsibilities
- Provide customer service to visitors, employees, and/or clients at the front desk by following security-related procedures and site-specific policies.
- Monitor access to the location, verifying credentials and assisting with visitor management to help to deter unauthorized entry.
- Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
- Maintain detailed and accurate logs of daily activities, incidents, and/or unusual occurrences as required by site procedures.
- Assist in emergency response activities as needed, communicating promptly with Allied Universal management and appropriate personnel.
- Support a welcoming environment while maintaining a visible Allied Universal presence at the front desk.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
