Security Officer Front Desk Monitor

Allied Universal • Jacksonville, FL

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk Monitor in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal at a prestigious financial institution location as a Front Desk professional, serving as the first point of contact for guests, employees, and visitors. In this stationary post, you will help support security-related operations through access control, visitor assistance, communication, and front desk presence. Bring your professionalism, teamwork, and integrity to a role where customer service and reliability make a meaningful impact every day.

Requirements

• Have at least 1 year of security-related experience.
• Have supervisory experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card/license is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service by carrying out site-specific procedures, managing front desk activity, and supporting security-related protocols for employees, visitors, and vendors at a financial institution location.
• Monitor access to the lobby and reception area, verify identification and visitor information, and help to deter unauthorized entry through attentive front desk presence and reporting.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when appropriate.
• Maintain accurate visitor logs, badge distribution records, and other front desk documentation in support of security-related and customer service expectations.
• Answer questions, provide directions, and assist with arrivals, deliveries, and general reception duties while following Allied Universal standards and site-specific policies.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED