Security Officer Front Desk Mornings

Allied Universal • Austin, TX

10d • Onsite

About The Position

As a Security Officer Front Desk Coordinator in Austin, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a dynamic commercial real estate location as a Front Desk professional, where you will welcome visitors, manage access control and badges, monitor front desk activity, and support security-related operations through clear communication and outstanding customer service. In our agile, reliable, and innovative team, you will put people first, act with integrity, and help create a professional, welcoming environment through teamwork.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and First Aid experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service at the front desk by carrying out site-specific procedures, access control activities, visitor processing, and/or other security-related policies for a commercial real estate location.
• Monitor lobby and entry activity, verify credentials, issue visitor badges or passes, and document arrivals, departures, and/or deliveries in accordance with site requirements.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate with building staff, tenants, visitors, and/or emergency personnel as needed.
• Answer questions, provide directions, manage incoming calls or inquiries, and support a professional front desk presence that helps to deter unauthorized access and/or disruptions.
• Complete reports and maintain accurate logs related to incidents, visitor activity, access events, and/or other security-related matters in alignment with Allied Universal and site expectations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees