Security Officer Front Desk

Allied Universal • Portland, OR

2d • Onsite

About The Position

As a Security Officer Front Desk in Portland, OR, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk Officer in a commercial real estate location, where you will welcome visitors, manage access, monitor cameras and alarm activity, and support day-to-day security-related operations. This customer-facing role is ideal for someone who values teamwork, professionalism, and clear communication while delivering service with integrity in an agile, reliable, and innovative environment.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and First Aid certification is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, access control practices, and front desk protocols at a commercial real estate location.
• Monitor lobby and reception activity, verify visitor information, issue access credentials as permitted, and document arrivals, departures, and other front desk activity.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to property management, emergency services, and/or Allied Universal leadership as appropriate.
• Answer phones, assist with directions and general inquiries, and support security-related communications between building occupants, vendors, and authorized guests.
• Maintain detailed logs, incident reports, and other required documentation while observing site conditions and reporting unusual or suspicious activity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED