Security Officer - Front Desk Control

Allied Universal • Wilmington, DE

44d • $18 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Front Desk Control in Wilmington, DE , you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Officer in a residential community, you will welcome residents and guests, manage access and visitor check-ins, monitor cameras and alarms, and help to deter security-related incidents through a strong, visible presence. You will communicate clearly, document events, and support emergency response as needed. At Allied Universal, you will work with a caring team that is agile, reliable, and innovative, always acting with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, guests, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk.
• Control access to the residential location by verifying identification, authorizing entry, issuing visitor information, and maintaining visitor and/or contractor logs.
• Monitor alarms, cameras, intercoms, and other security-related systems from the front desk and report unusual activity to site leadership and/or local responders as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, including providing clear directions to residents and coordinating with property management.
• Prepare complete written reports and shift activity logs, document incidents and service requests, and communicate handoffs to incoming personnel.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED