Security Officer Front Desk Concierge

Allied Universal • Dallas, TX

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk Concierge in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk Officer in a dynamic commercial real estate location, where you will welcome visitors, manage access activity, monitor security-related systems, and support a professional environment through strong communication and customer service. In this stationary role, you will help to address security-related concerns while reflecting our values of agility, reliability, innovation, teamwork, care, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Being comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• A state, county, or city issued security-related license is preferred.
• Access control and badge experience is preferred.
• A guard card or license is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out front desk procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access to the location by greeting visitors, verifying identification and/or credentials, maintaining visitor logs, and communicating with building personnel regarding arrivals and deliveries.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, escalating security-related concerns to building management and/or emergency services when appropriate.
• Support day-to-day operations at the front desk by answering phones, providing directions, documenting activity, and reporting maintenance, access, and other security-related issues according to site procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED