Security Officer - Front Desk Associate

Allied Universal • Downers Grove, IL

5d • $19 • Onsite

About The Position

As a Security Officer - Front Desk Associate in Downers Grove, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a busy retail location, you will welcome guests, verify access, monitor cameras and alarms, and document security-related activity with clear communication. You will serve as a helpful first point of contact, support incident reporting, and coordinate with on-site teams and responders as needed. At Allied Universal, you will bring an agile, reliable, and innovative approach, acting with integrity while working as one team in a people-first culture.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, tenants, and/or contractors at a front desk within a retail location by following Allied Universal procedures and site-specific policies, and when appropriate, emergency response activities.
• Control access by verifying identification, issuing visitor credentials, maintaining sign-in and sign-out logs, and directing guests to the appropriate areas.
• Monitor alarms, cameras, radios, and/or other systems from the front desk, and report security-related concerns to the appropriate parties.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting law enforcement, medical support, and/or site leadership as directed by post orders.
• Complete shift reports and incident documentation, communicate key information during shift changes, and assist with lost and found and other customer service requests.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED