Security Officer - Front Desk
About The Position
As a Security Officer - Corporate Front Desk in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Front Desk Officer at a busy hotel and resort location, you will greet guests, manage visitor access, monitor entry points and cameras, and respond to alarms and service requests with calm, clear communication. You will document incidents, coordinate with onsite teams, and help support smooth, welcoming operations. At Allied Universal, you will bring an agile, reliable, and innovative mindset, backed by a caring culture, teamwork, and integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Being comfortable using a computer or tablet is preferred.
- Alarm panel experience is preferred.
- Customer service experience is preferred.
- A guard card/license is preferred.
- Access control/badge experience is preferred.
Responsibilities
- Provide customer service to guests, visitors, and staff at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Monitor lobby activity and access points, help to deter unauthorized entry, and manage guest and visitor check-in verification according to location requirements.
- Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with hotel management and emergency services as needed.
- Operate phones, radios, and security-related systems such as cameras, alarms, and key control processes, escalating concerns through the chain of command.
- Complete reports and front desk logs, documenting incidents, guest interactions, and policy exceptions while maintaining a professional, hospitable presence.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
