Security Officer - Front Desk

Allied Universal • Springfield, OH

1d • $19 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Front Desk in Springfield, OH , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer at a dynamic tech, media, and telecom location, you will be the first point of contact for employees, guests, and vendors. You will monitor entry activity, manage visitor check-ins, verify credentials, answer calls, and document security-related incidents with clear communication. With Allied Universal, you will bring an agile, reliable, and innovative approach, supporting a caring culture built on teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors and/or vendors by following site-specific, security-related procedures and access control policies at the front desk.
• Monitor entry points and lobby activity, issue and/or verify visitor credentials, manage sign-in processes, and direct guests to the appropriate contacts.
• Answer phones and handle general inquiries, route calls and/or messages, and support reception operations for a tech, media and/or telecom office location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting appropriate internal teams and/or emergency responders as needed.
• Complete required documentation such as visitor logs, incident reports, and shift activity records in accordance with Allied Universal and site guidelines.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED