Security Officer - Front Desk
About The Position
As a Security Officer - Front Desk in Nashville, TN, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will be the welcoming first point of contact while helping maintain a secure environment. You will manage visitor access, monitor cameras and alarms, log incidents, and respond to requests with clear communication and customer-focused service. Using a computer and/or tablet, you will support daily operations with integrity, teamwork, and a caring, people-first approach.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- A guard card and/or license is preferred.
- Comfortable using a computer or tablet is preferred.
Responsibilities
- Provide customer service at the front desk of a commercial real estate location by following site-specific procedures and security-related policies, including greeting and assisting tenants, visitors, and vendors.
- Monitor access to the property by managing visitor check-in and check-out, verifying identification as required, issuing temporary badges, and maintaining accurate lobby activity logs.
- Operate and observe security-related systems at the front desk such as CCTV, alarms, and intercoms, and report unusual activity according to post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, including contacting building management and/or emergency services when appropriate and documenting actions taken.
- Support property operations by coordinating deliveries and service calls, controlling key and credential sign-out when applicable, and communicating updates to Allied Universal leadership and site contacts.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
