Security Officer Front Desk Associate

Allied Universal • Dallas, TX

1d • Onsite

About The Position

As a Security Officer Front Desk Associate in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk Officer at a premier commercial real estate location, where you will welcome visitors, monitor access, support security-related procedures, and deliver exceptional customer service and communication. In this highly visible role, you will help to deter incidents through professionalism, awareness, and teamwork while representing a company that is agile, reliable, innovative, caring, and driven by integrity.

Requirements

• Client requires proof of high school diploma or GED.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security-related license is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial real estate location.
• Monitor front desk activity, verify visitor credentials, maintain access records, and help to deter unauthorized entry through professional presence and adherence to security-related protocols.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with building management, first responders, and/or Allied Universal leadership as needed.
• Support lobby and reception operations by answering questions, directing guests, issuing visitor passes, and documenting routine and unusual activity in accordance with post instructions.
• Observe entrances, common areas, and front desk systems for unusual activity, and report maintenance concerns, policy violations, and/or suspicious behavior through established reporting channels.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED