Security Officer Facility Patrol

Allied Universal•Austin, TX

5h•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Facility Patrol in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer at a retail location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for shoppers and team members. Deliver exceptional customer service and clear communication while contributing to a caring, reliable team that acts with integrity.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service to clients, customers, and team members by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
Conduct regular and random patrols of the retail sales floor, entrances, receiving areas, parking areas, and perimeter to help deter unauthorized activity and identify security-related concerns.
Monitor access points and observe activity throughout the location, reporting unusual conditions, maintenance concerns, and policy violations to appropriate personnel.
Complete required incident reports, daily activity logs, and other documentation in accordance with site-specific procedures.