Security Officer - Event Monitoring Representative

Allied Universal • Groveport, OH

3d • Onsite

About The Position

The Security Operations and Event Monitoring Center (SOEMC) supports the protection of company assets and personnel through 24/7 monitoring and response operations. This contract position provides operational and administrative support within the SOEMC, primarily focused on alarm monitoring, call handling, and routine administrative functions. This role is ideal for individuals who are detail-oriented, technically capable, and comfortable working in a high-tempo environment.

Requirements

• High school diploma or equivalent.
• Minimum typing speed of 30 words per minute with accuracy.
• Experience using Microsoft Office applications (Word, Excel, Outlook).
• Comfortable working with multiple systems and technology platforms.
• Strong attention to detail and organizational skills.
• Ability to remain focused and effective in a fast-paced work environment.
• Strong communication skills, both written and verbal.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only

Responsibilities

• Respond to and process incoming alarms using monitoring systems in accordance with established procedures.
• Answer inbound security-related calls and support internal customers with routine requests.
• Create and maintain accurate incident reports in real time.
• Monitor operational systems and queues to ensure consistent service levels and timely response.
• Perform administrative duties including data entry, report generation, and email communication.
• Operate effectively in a high-tempo environment while managing multiple tasks simultaneously.
• Utilize Microsoft Office tools, including Excel functions, to support tracking and reporting activities.
• Maintain a high level of attention to detail in all documentation and communications.
• Adapt to evolving responsibilities based on performance, experience, and operational needs.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED