Security Officer EMT - FT

Hollywood Casino at Toledo•Toledo, OH

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responding to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specific location Monitoring communication equipment to maintain contact with dispatcher Removing or assisting in removal of victims from scene of accident or catastrophe Determining nature and extent of illness or injury, or magnitude of catastrophe, to establish first aid procedures to be followed or need for additional assistance, basing decisions on statement of persons involved, examination of victims, and knowledge of emergency medical practice Administering prescribed first aid treatment at site of emergency, or in specially equipped vehicle, performing such activities as application of splints, administration of oxygen, treatment of minor wounds or abrasions, or administration of artificial resuscitation Communicating with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility Assisting in removal of victims and occasionally, transfer of victims to treatment center Assisting treatment center admitting personnel to obtain and record information related to victims' vital statistics and circumstances of emergency Maintaining vehicles and medical and communications equipment and replenishes first aid equipment and supplies Assisting in controlling crowds, protesting valuables, or performing other duties at scene of catastrophe Providing superior service to our guests - Must seek out opportunities to be of service Maintaining highly visible patrols to insure a safe gaming experience Assuring quality support to other departments so that they may serve guests more effectively Maintaining public order and enforcing safety rules Protecting property and assets Creating fun and excitement with the customer

Requirements

High school diploma or equivalent
Must have active certification to act as an EMT in the state our casino resides
Effective communication (written and verbal)
Previous customer service experience
Able to handle stressful situations dealing with the general public
Ability to work in an environment, which may be noisy
Need tact when dealing with difficult customers
Run on level surfaces, as well as, up and down stairs
Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time
Ability to multi tasking as required (Security Officers cover a wide variety of different posts and work with all departments)
Required to initiate positive interactions with guests and employees
Actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships
The ability to operate company motor vehicles
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Responsibilities

Responding to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specific location
Monitoring communication equipment to maintain contact with dispatcher
Removing or assisting in removal of victims from scene of accident or catastrophe
Determining nature and extent of illness or injury, or magnitude of catastrophe, to establish first aid procedures to be followed or need for additional assistance, basing decisions on statement of persons involved, examination of victims, and knowledge of emergency medical practice
Administering prescribed first aid treatment at site of emergency, or in specially equipped vehicle, performing such activities as application of splints, administration of oxygen, treatment of minor wounds or abrasions, or administration of artificial resuscitation
Communicating with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility
Assisting in removal of victims and occasionally, transfer of victims to treatment center
Assisting treatment center admitting personnel to obtain and record information related to victims' vital statistics and circumstances of emergency
Maintaining vehicles and medical and communications equipment and replenishes first aid equipment and supplies
Assisting in controlling crowds, protesting valuables, or performing other duties at scene of catastrophe
Providing superior service to our guests - Must seek out opportunities to be of service
Maintaining highly visible patrols to insure a safe gaming experience
Assuring quality support to other departments so that they may serve guests more effectively
Maintaining public order and enforcing safety rules
Protecting property and assets
Creating fun and excitement with the customer

Benefits

wellness programs designed to support our team members' financial, physical, and mental well-being
day-one medical coverage
401(k) matching
annual performance bonus
Paid time off is earned according to the local policy and increases with the length of employment

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