EMT/Security Officer

Arbol Residences of Santa Rosa•Naples, FL

3h•Onsite

About The Position

The EMT / Security Officer is responsible for maintaining a safe, secure, and welcoming environment for residents, visitors, and staff. This role combines front-line security responsibilities with emergency medical response, ensuring prompt, professional care during medical incidents while upholding The Arlington’s hospitality standards. This position serves as a first responder for medical and facility emergencies and plays a vital role in resident safety, emergency preparedness, and community support.

Requirements

Active EMT Certification (required)
Ability to respond on short notice and work flexible schedules as needed
Strong decision-making skills with the ability to remain calm in emergency situations
Ability to read, write, and communicate effectively in English
Ability to follow written and verbal instructions and perform basic arithmetic
Exceptional hospitality mindset and customer service focus (required)
Willingness to participate in ongoing training related to first response, emergency preparedness, and community safety.
Light to moderate physical effort 90% of the time
Ability to lift 50 pounds
Ability to walk 90% of the workday
Ability to stoop and stretch occasionally
Must observe universal precautions.
Background screening through the Florida Care Provider Background Screening Clearinghouse.

Nice To Haves

Class D Security License (preferred)

Responsibilities

Greet and welcome all residents, visitors, vendors, and contractors in a warm, professional, and hospitable manner.
Verify, document, and monitor the presence of all third-party contractors, visitors, and vendors entering the community, ensuring proper access and direction.
Deliver exceptional customer service to all individuals entering and leaving the premises, ensuring a positive and respectful experience.
Respond promptly to fire alarms, emergency calls, and security incidents throughout the community.
Conduct scheduled patrols and security rounds inside and outside the buildings to maintain a safe and secure environment for residents and property.
Develop and maintain positive working relationships with residents, family members, visitors, and team members to ensure security and emergency procedures meet community needs.
Assist with special security needs involving employees, visitors, and residents as situations arise.
Maintain entrances, exits, and walkways to ensure safe passage at all times; remove snow and debris from exit areas as needed.
Complete written incidents and shift reports detailing security, safety, or medical events that require administrative awareness.
Perform duties in accordance with established policies, procedures, and priorities set by the supervisor.
Provide immediate medical assessment and first-response care during medical emergencies in accordance with EMT training, state regulations, and established protocols.
Administer basic life support, CPR, AED usage, and first aid as required until relieved by higher-level medical personnel or emergency services.
Accurately document all medical responses, treatments rendered, and outcomes in required reports and logs, ensuring compliance with regulatory standards.