Security Officer/EMT or AEMT

Tennessee Aquarium•Chattanooga, TN

About The Position

The primary function of this position is to provide emergency medical response to visitors and employees who experience an injury or illness, and to interact pleasantly and informatively with visitors and employees to support goodwill and maintain a safe, secure environment against fire, theft, vandalism, and illegal entry. The role contributes to the Aquarium’s team-based culture of partnership, collaboration, and innovation, in an environment committed to diversity and professional and personal growth. This full-time, hourly position pays $20 per hour. The position requires shift work, including weekends and holidays. Applicants must submit an application and resume through the Aquarium’s careers site by November 16, 2026, at 5:00 PM EST.

Requirements

Relevant experience working with the public.
Current Tennessee EMT or AEMT certification, maintained while employed.
Physical ability to perform medical and life-saving procedures related to the certification.
Ability to project a positive attitude and deal pleasantly and effectively with visitors and staff.
Ability to accurately document incidents and reports and maintain logs.
Proficiency with Microsoft Windows-based computer applications.
Ability to work shift hours, including weekends and holidays.
Acquire a State of Tennessee Security license within 15 days of employment and maintain it while employed.
Complete Safe Restraint and De-Escalation training within 15 days of employment.
Ability to walk, run, stand, and climb several levels of stairs routinely, and lift equipment and packages weighing up to 50 pounds.
Disclose any restrictions related to the medical license; failure to do so may be grounds for termination.

Nice To Haves

Courses related to public relations, safety, fire science, criminal science, or crowd dynamics.

Responsibilities

Provide emergency medical response to visitors and employees in accordance with Tennessee Aquarium guidelines.
Follow company protocols for injured staff and volunteers.
Observe guests and staff with their safety in mind and provide customer service that exceeds expectations.
Perform regular physical checks of each building and inspect fire panels, pull stations, smoke detectors, and fire extinguishers to prevent fires.
Protect assets through theft deterrence, security-camera monitoring, escorting cash-control staff, and monitoring security alarms.
Investigate alarms and incidents according to procedure and notify staff or emergency agencies as appropriate.
Document incidents and promptly distribute reports to the appropriate recipients.
Patrol the building and grounds daily; check doors, gates, and windows for security and scan QR codes to verify patrols.
Inspect buildings daily before opening, document safety concerns, and notify the appropriate departments.
Assist with base dispatching via two-way radio and receiving vendors at the loading dock.
Perform other duties as assigned or required.