About The Position

This is an Emergency Relief position to work on an as-needed basis, requiring availability on weekends and holidays. The incumbent provides a safe and secure environment for Hospital patients, visitors, and employees by enforcing security regulations, patrolling assigned areas, and reporting hazards or unusual occurrences. The role involves providing protective services, responding to various situations, and assisting with the daily operations of the Security Department. This position supports the Frederick Health mission, vision, and core values, adhering to the Compliance Program and Standards of Behavior.

Requirements

  • Minimum of a high school diploma required.
  • Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides.
  • No violations within the previous 3 years to include DUI, reckless driving convictions or felony driving convictions.
  • Must submit to and pass a criminal background check.
  • Must obtain within the first 6 months and maintain throughout employment: De-Escalation Training.
  • Must obtain within first 90 days of employment and maintain throughout employment: International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification.
  • Must obtain within first 90 days of employment and maintain throughout employment: CPR.
  • Must demonstrate proper use of equipment and supplies according to established procedures within the first 90 days.
  • Communicates by radio in a clear, concise, and professional manner.
  • Demonstrates proper use of Security vehicle.
  • Understands and uses computer equipment, maintaining confidentiality of information and password.
  • Demonstrates proper use of patient restraint equipment.
  • Adheres to department/hospital policies and procedures in performing duties and assignments.
  • Understands and informs others of hospital fire safety procedures.
  • Always wears appropriate protective equipment during interaction with patients.
  • Washes hands after every patient interaction.
  • Adheres to all safety-related and Security Department policies.
  • In the first 6 months demonstrate the ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression.
  • Effectively manage a high volume of activity.
  • If applicable, must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups: Neonate (0 thru 30 days), Infant (31 thru 12 months), Child (13 months thru 12 years), Adolescent (13 years thru 17 years), Adult (18 years thru 65 years), Geriatric (66+ years).
  • If applicable, must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status.
  • Possess the ability to interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs and to provide the care needed as described in the unit’s/department’s policies and procedures.
  • Lifting up to 20 pounds on an infrequent basis (less than one lift every three minutes) and/or carrying up to 10 pounds, or requiring walking or standing to a significant degree (about six [6] hours a day).

Nice To Haves

  • 1-3 years of security or related experience preferred.

Responsibilities

  • Provides protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras.
  • Provides escorts for staff, visitors, and patients as requested.
  • Apprehends criminal violators when necessary and appropriate.
  • Provides emergency response to a variety of situations.
  • Applies patient restraints as needed.
  • Patrols assigned areas, both buildings and grounds, giving attention to areas where security problems have occurred.
  • Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages.
  • Conducts preliminary investigations into thefts, shortages, and other complaints involving potential criminal misconduct.
  • Keeps supervisor informed at all times.
  • Prepares and submits written reports and daily events in a complete, timely, and accurate manner.
  • Logs all responses and incidents.
  • Maintains accountability for valuables/property and other forms of evidence, ensuring safekeeping and documentation.
  • Performs fire drills as required.
  • Assists in morgue releases.
  • Ensures medical record checklist for expired patients.
  • Provides support to tissue recovery team.
  • Monitors CCTV and Access Control system.
  • Readies and secures helicopter landing area.
  • Escorts medical personnel to patient locations.
  • Provides support for patient transports.
  • Participates in assistance with workplace violence victims.
  • Responds to medical emergencies.
  • Controls pedestrian and vehicular traffic.
  • Acts as a first responder to HazMat incidents.
  • Creates safety awareness among patients, visitors, and staff.
  • Actively takes part in any Safety and Security quality improvement initiatives.
  • Troubleshoots parking gate machines when necessary.
  • Maintains all hospital-issued uniforms and equipment.
  • Conducts a wide range of customer services.
  • Manages visitor's entry into the hospital.
  • Maintains proper and safe visitation.
  • May have to work other shifts as necessary.
  • Performs other duties as necessary or assigned.

Benefits

  • Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week.
  • Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees.
  • Robust Paid Time Off program for eligible employees.
  • 403B retirement plan with an employer match to eligible employees.
  • Free financial planning sessions.
  • Educational assistance program.
  • Employer paid Employee Assistance Program.
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