Security Officer Emergency Communications

Allied Universal • Dallas, TX

4d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Emergency Communications in Dallas, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional in a dynamic tech and telecom location, supporting security-related operations through attentive monitoring, clear communication, and rapid coordination of responses. In this role, you will help maintain order, assist with incident reporting, and deliver outstanding customer service. Be part of a team that is agile, reliable, and innovative, with a caring culture that puts people first and acts with integrity.

Requirements

• Have at least 2 years of security-related experience.
• Provide proof of a high school diploma or GED as required by the client.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service by carrying out site-specific procedures, access protocols, and/or emergency response activities within a technology-focused location.
• Monitor phones, radios, alarms, cameras, and/or dispatch systems to receive calls for service, document activity, and route information to the appropriate personnel.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner while helping to coordinate communication between on-site staff, visitors, and/or first responders.
• Maintain detailed logs, incident reports, and shift activity records, and help to support security-related operations by tracking events, status updates, and follow-up actions.
• Conduct regular and random monitoring of the business location and perimeter through available systems and/or communication with field personnel, with working environments and conditions varying by site.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED