Security Officer - Driver Patrol

Allied Universal • Rockford, IL

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Driver Patrol in Rockford, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Security Officer in a dynamic retail location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and deliver outstanding customer service. In this active role, you will support a welcoming environment through strong communication, routine patrols, and teamwork, while reflecting our values of being agile, reliable, innovative, and acting with integrity.

Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card/license is preferred.

Responsibilities

• Provide customer service to visitors, associates, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting relevant details and reporting concerns through appropriate channels.
• Conduct regular and random patrols throughout the store, entrances, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions.
• Monitor customer traffic, support access control practices in designated areas, and assist with policy compliance related to loss prevention and other security-related concerns.
• Communicate with store leadership, Allied Universal personnel, and/or emergency responders regarding incidents, suspicious activity, and operational needs during assigned shifts.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED