Security Officer Driver Customer Facing Role

Allied Universal•Austin, TX

7d•Onsite

About The Position

As a Security Officer Driver Customer Facing Role in Austin, TX, you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Patrol Officer at a government location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support access control activities. This driving position offers the opportunity to provide outstanding customer service, communicate professionally with visitors and staff, and contribute to a welcoming environment. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Requirements

At least one year of experience in security-related work is required.
A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Comfort using a computer or tablet is preferred.
Access control and badge experience is preferred.

Responsibilities

Provide customer service to visitors, employees, and members of the public while carrying out site-specific procedures and security-related policies at a government location.
Conduct regular and random unarmed patrols of assigned buildings, grounds, parking areas, and perimeter areas to help identify and report unusual conditions or unauthorized activity.
Monitor access points and verify authorized entry in accordance with site procedures, directing visitors to appropriate locations as needed.
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; notify appropriate personnel and document actions taken.
Prepare accurate activity logs, incident reports, and patrol documentation, and communicate relevant information to site contacts and Allied Universal leadership.