Security Officer Dispatcher

Allied Universal • Sterling, VA

1d • Onsite

About The Position

As a Security Officer Dispatcher in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Officer in a dynamic tech and communications location, where you will monitor systems, coordinate responses to security-related incidents, and support site operations through clear communication and strong attention to detail. This role offers the chance to stay engaged, provide outstanding customer service, and contribute as part of an agile, reliable, and innovative team that puts people first and acts with integrity.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a technology-focused location.
• Monitor communication channels, cameras, alarms, and/or access activity from the dispatch post, and relay information to on-site personnel in a calm, problem-solving manner.
• Respond to incidents, service requests, and/or critical situations by documenting details, prioritizing calls, and coordinating timely security-related support.
• Conduct regular and random patrols around the business and perimeter as needed, while maintaining accurate dispatch logs, incident records, and shift activity reports.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED