Security Officer Dispatcher
About The Position
As a Security Officer - Dispatch Operator in Cumberland, RI , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer in a busy healthcare location, you will monitor security-related systems, coordinate responses to calls for service, and support officers on post with clear, calm communication. You will help maintain access control, track activity using computer and/or tablet tools, and provide professional customer service to staff, patients, and visitors. At Allied Universal, you will bring integrity and teamwork to a role that values agility, reliability, and innovation.
Requirements
- Security Experience ‐ 1+ Years.
- Client Requires Proof of HS Diploma/GED.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer Service Experience
- Access Control/Badge Experience
- Comfortable Using Computer or Tablet
Responsibilities
- Provide customer service to clients and staff by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
- Operate a dispatch or communications center by monitoring alarms, cameras, and other systems; answering phones and/or radios; and routing calls for service to on-site personnel and/or local responders as needed.
- Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details, prioritizing events, and coordinating appropriate notifications and response.
- Maintain accurate logs and reports for incidents, dispatch activity, and system checks, escalating concerns through the designated chain of command.
- Conduct regular and random patrols around the business and perimeter as assigned; working environments and conditions may vary by site.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
