Security Officer - Dispatch

Allied Universal • Goodyear, AZ

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Dispatch in Goodyear, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional at a dynamic technology location, where you will monitor activity, coordinate communications, and support timely responses to security-related incidents. In this role, you will help maintain organized operations, assist with access activity, and deliver outstanding customer service. Guided by a caring culture and a commitment to agility, reliability, innovation, teamwork, and integrity, you will make a meaningful impact every day.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer and/or tablet is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service to clients and visitors by carrying out site-specific procedures, answering calls and radio traffic, and supporting security-related operations from the dispatch post.
• Monitor cameras, alarms, communication systems, and other site technology to identify unusual activity and relay information to on-site personnel in a calm, problem-solving manner.
• Dispatch personnel to incidents, service requests, and priority situations across the location, while maintaining clear communication with staff, clients, and/or emergency responders when appropriate.
• Document incidents, activity logs, maintenance concerns, and other required reports with accuracy and attention to detail, following site policies and Allied Universal standards.
• Support emergency response activities by tracking events in real time, sharing timely updates, and helping to coordinate resources during critical situations at a technology-focused location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED