Security Officer Dispatch Specialist

Allied Universal • Richardson, TX

2d • Onsite

About The Position

As a Security Officer Incident Dispatch Specialist in Richardson, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a commercial real estate location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. In this dynamic role, you will help maintain awareness across the property while delivering outstanding customer service. Bring your professionalism to a team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a commercial real estate location.
• Monitor communication systems, receive calls for service, and dispatch personnel to routine, priority, and emergency incidents in a calm, problem-solving manner.
• Document incidents, service requests, and shift activity in dispatch logs and reports, sharing timely updates with site leadership and/or responding personnel.
• Monitor cameras, alarms, and other building systems to help identify unusual activity, access issues, and/or conditions that may require a security-related response.
• Coordinate with on-site personnel, property management, and/or first responders during incidents, medical calls, and building-related events while following established post procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED