Security Officer Dispatch Specialist

Allied Universal • Cumberland, RI

7d • Onsite

About The Position

As a Security Officer Dispatch Specialist in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional in a healthcare location, where you will monitor activity, coordinate responses to security-related incidents, and support daily operations through strong communication and customer service. In this dynamic role, you will help maintain a welcoming environment while working with a team that is agile, reliable, and innovative, putting people first and acting with integrity in every interaction.

Requirements

• At least 1 year of security-related experience is required.
• Proof of a high school diploma or GED is required by the client.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Experience with alarm panels is preferred.
• Ability to lift up to 20 lbs is preferred.
• Experience with access control and badge systems is preferred.

Responsibilities

• Provide customer service to staff, visitors, and/or vendors by managing dispatch communications, relaying site-specific instructions, and supporting security-related procedures at a healthcare location.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner by receiving calls, prioritizing information, and coordinating appropriate follow-up.
• Monitor communication channels, access activity, and/or reported concerns, and document security-related events, service requests, and incident details in a timely manner.
• Support emergency response activities by dispatching personnel, sharing relevant updates with site contacts, and maintaining clear communication during routine and/or high-priority situations.
• Conduct regular and random patrol coordination around the business and perimeter, and communicate with on-site personnel regarding conditions, coverage needs, and/or observed issues.

Benefits

• Access to a retirement savings plan
• medical, dental, vision, basic life and AD&D, and disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED