Security Officer - Dispatch Specialist

Allied Universal • Naperville Township, IL

1d • $24

About The Position

As a Security Officer Dispatch Specialist in Aurora, IL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Professional with Allied Universal at a leading technology and telecommunications location, you will help monitor security-related activity, coordinate communications, and support timely responses across the site. This role offers the chance to combine customer service, attention to detail, and strong communication in a fast-paced environment where teamwork, integrity, and innovative thinking are valued every day.

Requirements

• Possess at least 1 year of armed security-related, law enforcement, and/or military experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Be comfortable using a computer or tablet, preferred.

Responsibilities

• Provide customer service to clients and visitors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities from a dispatch setting.
• Monitor cameras, alarms, radios, and other site systems to identify security-related concerns and help to coordinate the appropriate response for incidents, alarms, and service calls.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating with on-site personnel, management, and/or emergency services as needed.
• Maintain detailed dispatch logs, incident reports, and activity records, documenting security-related events, escalations, and communications in a timely manner.
• Coordinate regular and random patrol activity around the location and perimeter, helping to support coverage for a technology-focused environment with changing conditions and priorities.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED