Security Officer Dispatch Operations

Allied Universal•Cumberland, RI
•Onsite

About The Position

As a Security Officer Dispatch Operations in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer in a healthcare location, you will coordinate security-related communications, monitor alarms and access activity, document incidents, and dispatch appropriate support to help maintain a secure environment. Your professionalism, communication skills, and customer-focused approach will support patients, visitors, and staff. Join Allied Universal, where our agile, reliable, innovative, and caring culture delivers through teamwork and integrity.

Requirements

  • At least 2 years of security-related experience is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Alarm panel experience is preferred.
  • CPR certification is preferred.

Responsibilities

  • Provide customer service to employees, visitors, delivery personnel, and/or vendors at a healthcare location while carrying out site-specific security-related procedures and policies.
  • Receive, prioritize, and dispatch calls for service, alarms, access concerns, and incident reports to appropriate security-related personnel and site contacts.
  • Monitor communication systems, cameras, alarm panels, and other security-related equipment; document activities, calls, and incidents accurately in required logs and reports.
  • Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with emergency responders and/or site leadership as appropriate.
  • Conduct regular and random patrols of the healthcare location and perimeter to help to deter unauthorized activity and identify potential security-related concerns.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on top brands and services through our Perks Program.
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