Security Officer Dispatch Driver

Allied Universal • Austin, TX

2d • Onsite

About The Position

As a Security Officer Dispatch Driver in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Security Professional at a dynamic technology location, you will coordinate communications, monitor activity, support access control, and help maintain a secure environment. You will provide exceptional customer service, respond to security-related concerns, and work closely with site teams while using computer-based dispatch tools. This driving position requires a valid driver’s license. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Requirements

• A valid driver’s license is required in the state where the job is located.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to clients, employees, visitors, and contractors by carrying out site-specific procedures, policies, and emergency response activities at a technology-focused location.
• Monitor communication channels, alarms, cameras, and access-control notifications; receive calls and dispatch appropriate personnel for routine requests, incidents, and critical situations.
• Maintain clear, accurate dispatch logs, incident records, shift activity reports, and communications with site leadership and responding teams.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established security-related protocols.
• Coordinate with on-site personnel and emergency responders as needed to support timely communication, access, and incident response.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED