Security Officer Dispatch Coordination

Allied Universal • Framingham, MA

7d • Onsite

About The Position

As a Security Officer Dispatch Coordination in Framingham, MA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer in a retail location, you will coordinate responses to alarm and access-control activity, communicate clearly with on-site teams and external partners, and help support a secure, welcoming environment. Your customer-focused approach and attention to detail will help address security-related concerns while delivering through teamwork, integrity, and Allied Universal’s agile, reliable, innovative, and caring culture.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• CPR and First Aid certification is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to retail location personnel, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor and coordinate communications from alarms, calls, radios, and/or other reporting channels; dispatch appropriate personnel and document activity according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to appropriate site contacts and/or emergency services as directed.
• Maintain accurate dispatch logs, incident reports, and shift records to support security-related operations at the location.
• Conduct regular and random patrols around the retail business and perimeter as assigned. Working environments and conditions may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED