Security Officer Dispatch Console Operator

Allied Universal • Norfolk, VA

12d • Onsite

About The Position

As a Security Officer Dispatch Console Operator in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Security Professional in a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor activity, dispatch resources, and support timely responses to security-related situations. You will help maintain an organized environment through clear communication, strong customer service, and professional presence. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.

Responsibilities

• Provide customer service to employees, visitors, vendors, and contractors at a telecommunications and media operations location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Receive, prioritize, document, and dispatch security-related service requests, alarms, incidents, and critical communications to appropriate personnel and/or responders.
• Monitor communication systems, access activity, cameras, and other site systems as assigned; maintain accurate dispatch logs, incident records, and shift reports.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicate updates to site leadership and/or emergency responders, and follow established escalation procedures.
• Conduct regular and random patrols around the business and perimeter as assigned; working environments and conditions may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED