Security Officer Dispatch Communications

Allied Universal • Costa Mesa, CA

2d • Onsite

About The Position

As a Security Officer Dispatch Communications in Costa Mesa, CA, you will serve and safeguard clients in a range of industries. As a Dispatch Officer, you will coordinate communications, monitor alarm and access control activity, document incidents, and support timely responses to security-related needs. You will provide exceptional customer service while helping maintain an organized, professional environment. Join Allied Universal, where agile, reliable, and innovative teams put people first, deliver through teamwork, and act with integrity.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor and coordinate incoming calls, alarms, radio traffic, and service requests, dispatching appropriate personnel in accordance with site-specific procedures.
• Maintain accurate dispatch logs, incident records, and related documentation; communicate timely updates to supervisors and responding personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random patrols around the business and perimeter, as assigned. Working environments and conditions may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED