Security Officer Desk Operations

Allied Universal • Hartford, CT

5d • Onsite

About The Position

As a Security Officer Desk Operations in Hartford, CT, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will greet visitors, manage access, monitor activity, and support security-related operations through strong communication and customer service. In this visible role, you will help to deter incidents while representing a team that is agile, reliable, and innovative, with a caring culture that values people, teamwork, and integrity.

Requirements

• Possess at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities at a commercial real estate location.
• Monitor lobby and reception areas, greet arriving guests, verify identification and/or access credentials, and help to deter unauthorized entry through professional front desk presence and documented visitor management practices.
• Answer phones, assist with directions and general inquiries, receive packages and deliveries, and support security-related communications between building management, tenants, and/or responding personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, document activity in logs and reports, and report unusual conditions or concerns according to site procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED