Security Officer Desk Concierge

Allied Universal • Portland, OR

2d • Onsite

About The Position

As a Security Officer Desk Concierge in Portland, OR, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer in a commercial real estate location, you will help create a welcoming presence by greeting visitors, managing access, monitoring security-related activity, and supporting front desk operations with professionalism and care. At Allied Universal, our agile, reliable, and innovative team puts people first, values strong communication, and acts with integrity to deliver exceptional service through teamwork every day.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• CPR and/or First Aid is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, access control activities, and front desk support at a commercial real estate location.
• Monitor lobby and entry activity, verify visitor credentials, issue guest passes, and maintain visitor logs in accordance with property protocols.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with property management and/or emergency responders as appropriate.
• Answer phones, assist with directions and general inquiries, and report unusual or suspicious activity that may require security-related follow-up.
• Support daily operations by documenting incidents, completing required reports, and helping to deter unauthorized access through attentive front desk presence.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees