Security Officer Customer Service

Allied Universal • Plainfield, IN

5d • Onsite

About The Position

As a Security Officer Patrol Customer Service in Plainfield, IN, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Security Officer at a dynamic technology, media, and telecommunications location, you will monitor access points, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will provide outstanding customer service, communicate professionally with employees and visitors, and support a welcoming environment. Join Allied Universal, where teamwork, integrity, innovation, and a people-first culture drive every shift.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• The ability to lift up to 20 pounds is preferred.
• Experience with access control and badge systems is preferred.
• CPR certification is preferred.
• The ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service by carrying out site-specific procedures, access-control requirements, and when appropriate, emergency response activities.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns according to site procedures.
• Conduct regular and random unarmed patrols throughout technology-focused facilities, office areas, loading zones, parking areas, and perimeter locations.
• Monitor access points and visitor activity, verify credentials as directed, and report unauthorized access or unusual activity.
• Prepare clear, accurate reports and communicate security-related observations, incidents, and maintenance concerns to site contacts and Allied Universal leadership.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED