Security Officer Customer Service Patrol

Allied Universal•San Francisco, CA

2d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Service Patrol in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location, where you will monitor and patrol assigned areas, conduct routine patrols, and remain visible to help reduce security-related incidents. In this unarmed role, you will support access awareness, assist occupants and visitors with professionalism, and deliver strong communication and customer service. Be part of a team that is agile, reliable, innovative, and guided by integrity.

Requirements

Have at least 2 years of security-related experience.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Being comfortable using a computer or tablet is preferred.
Access control and badge experience is preferred.

Responsibilities

Provide customer service to tenants, visitors, and property staff by carrying out site-specific procedures, access protocols, and when appropriate, emergency response activities.
Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and document security-related events according to location guidelines.
Conduct regular and random patrols throughout lobbies, common areas, parking areas, loading zones, and perimeter locations to help to deter unwanted activity and report unusual conditions.
Monitor entrances, exits, and other assigned areas, verify authorized access when required, and communicate with property management and/or emergency services as needed.
Support daily operations at a commercial real estate location by observing building activity, reporting maintenance or life-related concerns, and following post instructions for security-related coverage.