Security Officer Customer Service Patrol Driver

Allied Universal • Bowie, MD

4d • Onsite

About The Position

As a Security Officer Customer Service Patrol Driver in Bowie, MD, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as an Unarmed Patrol Officer at a residential location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support residents with outstanding customer service and communication. This is a driving post, offering the opportunity to stay active while making a meaningful impact. Guided by teamwork, integrity, and a people-first culture, you will help create a welcoming environment.

Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Nice To Haves

• Customer service experience is preferred.
• A guard card and/or license is preferred.

Responsibilities

• Provide customer service to residents, guests, and/or visitors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, resident concerns, and/or critical situations in a calm, problem-solving manner, documenting relevant details and reporting observations to the appropriate contacts.
• Conduct regular and random patrols throughout the residential community, including common areas, parking areas, entrances, and perimeter locations, as assigned.
• Monitor access points and community activity to help to deter unauthorized entry, policy violations, and/or unusual behavior within the location.
• Support Allied Universal standards by maintaining a visible presence, communicating professionally with residents and staff, and reporting maintenance issues, hazards, and/or security-related concerns.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED