Security Officer Customer Service Access

Allied Universal
Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Service Access in Moncks Corner, SC, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as an unarmed officer at a fast-paced logistics and distribution location, where you will monitor activity, conduct routine patrols, and help to deter security-related incidents through a visible presence. This role offers the chance to support access awareness and deliver outstanding customer service while working with a team that values agility, reliability, innovation, care, and integrity.

Requirements

  • Be at least 21 years of age.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Nice To Haves

  • Customer service experience is preferred.
  • Access control and badge experience is preferred.
  • Being comfortable using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to clients, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a logistics and distribution location.
  • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts as needed.
  • Conduct regular and random patrols throughout warehouses, loading areas, parking areas, and perimeter points to help to deter unauthorized activity and/or unusual conditions.
  • Monitor access points, check credentials, and observe inbound and outbound traffic, including deliveries and visitor activity, in support of site access protocols.
  • Report maintenance concerns, hazards, and/or suspicious activity observed during patrols, and follow site instructions for escalations and incident reporting.

Benefits

  • Access to a retirement savings plan
  • medical, dental, vision, basic life and AD&D, and disability insurance
  • Discounts on top brands and services through our Perks Program
  • Paid training
  • Access to career growth opportunities
  • Access to our exclusive technology to view and claim additional shifts to earn more

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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