Security Officer Customer Care Patrol

Allied Universal • Los Angeles, CA

6d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Care Patrol in LOS ANGELES , CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support a welcoming atmosphere through strong customer service and communication. In this role, you will contribute to a caring, agile team that values reliability, innovation, teamwork, and integrity while helping create a positive experience for shoppers, guests, and staff.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Loss prevention experience is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.

Responsibilities

• Provide customer service to visitors, tenants, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a retail location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting details and communicating with management and/or public emergency services as needed.
• Conduct regular and random patrols throughout storefronts, common areas, entrances, parking areas, and the exterior perimeter to help to deter unwanted activity and report unusual conditions.
• Monitor access points, observe customer and employee activity, and support loss prevention and property protection efforts in accordance with post instructions and location procedures.
• Assist with crowd management, closing procedures, and/or after-hours checks, helping to address policy violations, hazards, and maintenance-related concerns encountered during patrols.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED