Security Officer Concierge Desk

Allied Universal • Brookfield, WI

1d • Onsite

About The Position

As a Security Officer Concierge Desk in Brookfield, WI, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as a Front Desk Officer at a dynamic manufacturing and industrial location, where you will welcome visitors, manage access, monitor front desk activity, and provide exceptional customer service and communication. In this visible role, you will help support a secure environment through professionalism, teamwork, and integrity while representing a caring, reliable, and innovative team that puts people first.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk post at a manufacturing and industrial location.
• Monitor visitor and contractor access at the front desk, verify credentials, issue badges or passes as directed, and document arrivals, departures, and/or deliveries according to site procedures.
• Respond to incidents, alarms, and/or unusual situations in a calm, problem-solving manner, and communicate with site contacts, supervisors, and/or emergency personnel as needed.
• Answer phones, assist employees and guests with directions and general questions, and maintain accurate front desk logs, reports, and other assigned records.
• Observe activity at entry points and reception areas, report suspicious behavior, policy violations, and/or maintenance concerns, and help to deter unauthorized access through consistent front desk presence.

Benefits

• Access to a retirement savings plan
• Medical insurance
• Dental insurance
• Vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED