Security Officer Communications

Allied Universal•Rapid City, SD

6d•Onsite

About The Position

As a Security Officer Communications in Rapid City, SD, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Dispatch Security Professional at a utilities location, you will coordinate communications, monitor activity, manage access control and badges, and support timely response to security-related needs. You will use computer or tablet systems, provide outstanding customer service, and help maintain an organized environment. Join Allied Universal to work with a reliable, innovative team that puts people first and acts with integrity.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfortable using a computer or tablet preferred.
Access control and badge experience preferred.
Customer service experience preferred.

Responsibilities

Provide customer service to utility operations personnel, contractors, visitors, and/or callers by carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate.
Monitor and dispatch information from alarms, communications systems, and incoming calls; document and relay relevant details to appropriate personnel in accordance with established protocols.
Respond to incidents, alarms, service requests, and critical situations in a calm, problem-solving manner; coordinate notifications and support emergency response communications when appropriate.
Maintain accurate logs, incident reports, dispatch records, and shift documentation, including activity involving utility facilities, vehicles, and/or personnel.
Conduct regular and random patrols around utility operations areas and perimeter locations as assigned; working environments and conditions may vary by site.