Security Officer Communications Operator

Allied Universal • Hattiesburg, MS

4d • Onsite

About The Position

As a Security Officer Communications Operator in Hattiesburg, MS, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as a Dispatch professional in an education location, where you will monitor communications, coordinate responses to security-related situations, and support daily operations with professionalism and care. In this dynamic role, you will help maintain awareness across the location, provide outstanding customer service, and contribute to a welcoming environment through teamwork, integrity, and a reliable, innovative approach.

Requirements

• At least 1 year of security-related experience is required.
• Must be 21 years of age or older.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card or license is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service by carrying out site-specific procedures, communicating with staff, students, visitors, and/or local responders, and supporting emergency response activities at an educational location.
• Monitor telephones, radios, alarms, and/or camera systems, document calls for service, and dispatch appropriate personnel in a calm, problem-solving manner.
• Respond to incidents, routine requests, and critical situations by gathering details, prioritizing communications, and relaying updates to supervisors and/or responding personnel.
• Maintain accurate logs, incident reports, and dispatch records, helping to support timely communication and organized follow-up on security-related matters.
• Conduct regular and random patrol support functions by coordinating field activity around buildings, parking areas, and perimeter locations as needed by the site.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED