Security Officer Communications Desk

Allied Universal • Hattiesburg, MS

4d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Communications Desk in Hattiesburg, MS, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as a Dispatch professional at a dynamic education location, where you will help monitor activity, coordinate responses, manage communications, and support daily security-related operations. In this role, you will remain a trusted point of contact for staff, students, and visitors while delivering exceptional service. Our agile, reliable, and innovative team values integrity, teamwork, and a people-first culture.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service by carrying out site-specific procedures, handling incoming calls, and coordinating security-related communications for the location.
• Monitor alarms, radios, phones, and other dispatch systems, and relay information to appropriate personnel in a calm, problem-solving manner.
• Respond to incidents, service requests, and critical situations by documenting details, prioritizing communications, and dispatching support as needed.
• Maintain accurate activity logs, incident reports, and communication records to support daily operations and emergency response activities.
• Conduct regular and random patrol support through officer check-ins, status tracking, and coordination of coverage to help to deter unwanted activity around the location and perimeter.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED